This comprehensive package includes the following:

• We offer direct assistance to tenants for radiator issues. The social landlord can forward any queries to us, and we handle them entirely, ensuring satisfaction for both tenants and landlords through clear communication.
• We will provide specification services, sizing, and placement guidance for radiators to best suit the property.
• Advising the client of any additional work required to upgrade the Mains supply
• Discuss relevant Electricity Tariff rates depending on area
• Providing Energy Consumption indications
• Discussing Change of Electricity Provider and required Meter
• Discussing payment methods: Payment Card, Direct Debit, Quarterly Billing, pre-payment
• Providing training & education to all Tenants to ensure the heating system and Controls are operated in an efficient manner

We also offer a monthly cost monitoring facility for Whole House Electricity costs. This includes a full reporting service if required.

Terms and Conditions:

Total Care package covers the following:

• The total care package is provided for two years from date of product installation. The package covers a pre installation site visit, a post installation site visit, and up to one follow up visit if needed within the 2-year period. Additional physical visits chargeable with a fee on a case-by-case basis. We will provide e mail and phone support for the lifespan of the installation.