Total Care Package

The Electric Heating Company is one of the foremost suppliers of Electric Heating products in the UK today. Our product range comprises of various Electric Boiler and EHC Electric Radiators with heating & hot water solutions to cater most projects.

For all matters related to the Total Care Package, your main point of contact is our dedicated Project Support Officer, Kevin. Feel free to reach out to Kevin via email at info@electric-heatingcompany.co.uk or by phone at 01698 820533 for any queries.

Social Housing Clients

As part of our committed service to all our Social Housing clients we believe that a responsible approach should be taken to ensure that the Incoming Mains to a property has the capacity to operate the relevant products. Additionally we also discuss relevant electricity Tariffs which leads to reduced Whole House Electricity costs on behalf of their Tenants.

Due to the number of Electricity Suppliers throughout the UK and the diverse nature of the various Tariffs offered by them, choosing the correct option can often be confusing which is why The Electric Heating Company has developed our unique Total Care Package.

This comprehensive package includes the following:
- We offer direct assistance to tenants for radiator issues. The social landlord can forward any queries to us, and we handle them entirely, ensuring satisfaction for both tenants and landlords through clear communication.
- We will provide specification services, sizing, and placement guidance for radiators to best suit the property.
- Advising the client of any additional work required to upgrade the Mains supply
- Discuss relevant Electricity Tariff rates depending on area
- Providing Energy Consumption indications
- Discussing Change of Electricity Provider and required Meter
- Discussing payment methods: Payment Card, Direct Debit, Quarterly Billing, pre-payment
- Providing training & education to all Tenants to ensure the heating system and Controls are operated in an efficient manner
We also offer a monthly cost monitoring facility for Whole House Electricity costs. This includes a full reporting service if required.